Question 1

What is DashBoo?

Accepted Answer

DashBoo is a long-lasting natural dog chew made from just three ingredients: yak and/or cow's milk (99.9%), lime juice and salt (trace). It is hand-crafted by artisan communities in the Indian Himalayas using a centuries-old traditional recipe.

Question 2

What sizes does DashBoo come in?

Accepted Answer

DashBoo is available in two sizes: 70g (suitable for small to medium breeds) and 140g (a jumbo bar for larger dogs and longer chewing sessions).

Question 3

How long does DashBoo last?

Accepted Answer

DashBoo is one of the longest-lasting natural chews available. Most dogs will take several hours — and often multiple sessions over several days — to finish a single chew. Duration varies by dog size, chewing style, and breed.

Question 4

Is DashBoo a meal replacement?

Accepted Answer

No. DashBoo is a complementary pet food, not a meal replacement. It should be given as a treat or enrichment activity alongside your dog's normal diet.

Question 5

What are the ingredients in DashBoo?

Accepted Answer

DashBoo contains just three ingredients: yak and/or cow's milk (99.9%), lime juice and salt (trace). There are no artificial preservatives, no fillers, no flavour enhancers, no grain, and no gluten.

Question 6

Is DashBoo safe for puppies?

Accepted Answer

DashBoo can be suitable for puppies over 16 weeks, but we recommend choosing the appropriate size and always supervising your puppy while chewing. Puppies have developing teeth, so monitor chewing carefully and remove the chew if it becomes small enough to swallow.

Question 7

Is DashBoo grain-free and gluten-free?

Accepted Answer

Yes. DashBoo contains no grain or gluten. It is suitable for dogs with grain sensitivities or allergies.

Question 8

Is DashBoo suitable for dogs with lactose intolerance?

Accepted Answer

The traditional cheesemaking process used to make DashBoo significantly reduces the lactose content compared to fresh milk. Many dogs that are sensitive to dairy tolerate DashBoo well. However, if your dog has a known dairy allergy, please consult your vet before feeding.

Question 9

Can DashBoo splinter?

Accepted Answer

DashBoo is designed to be splinter-free. Unlike bones or antlers, it softens as your dog chews rather than splintering into sharp pieces. However, always supervise your dog while chewing and remove any piece small enough to swallow whole.

Question 10

Is it too hard for my dog's teeth?

Accepted Answer

DashBoo is a hard chew, but it is designed to be safe for healthy adult teeth. A simple test: press your thumbnail firmly into the bar. If it leaves a mark, it is suitable. If it does not, it may be too hard for your dog. Always supervise chewing and consult your vet if your dog has any dental concerns.

Question 11

Why does my bar look different from the photo?

Accepted Answer

DashBoo is a natural product made from real milk. Each batch is hand-made, so colour, texture, and surface markings vary naturally between bars. Slight differences in shade — from pale cream to golden brown — are completely normal and do not affect quality or safety.

Question 12

How is DashBoo different from rawhide?

Accepted Answer

Rawhide is made from processed animal hide and often contains chemical preservatives and bleaching agents. DashBoo contains just three food-grade ingredients: cow's milk, lime juice, and salt. It does not splinter into sharp shards the way rawhide can, and it is fully digestible. It is also much longer-lasting than most rawhide alternatives.

Question 13

How should I introduce DashBoo to my dog?

Accepted Answer

Most dogs take to DashBoo immediately. If your dog is new to hard chews, start with shorter supervised sessions and build up gradually. Ensure fresh water is always available.

Question 14

Do I need to supervise my dog while they chew?

Accepted Answer

Yes. We always recommend supervising your dog while they chew any treat, including DashBoo. Remove and discard any piece that becomes small enough to swallow whole.

Question 15

What do I do with the small end piece?

Accepted Answer

When DashBoo gets down to a small piece (roughly the size of your dog's paw), remove it. You can microwave the small piece for 45–60 seconds to puff it up into a crunchy snack — dogs love it.

Question 16

How should I store DashBoo?

Accepted Answer

Store DashBoo in a cool, dry place away from direct sunlight. Once opened, keep in an airtight container. DashBoo has a long shelf life due to its natural curing process.

Question 17

Where can I buy DashBoo?

Accepted Answer

DashBoo is coming soon. Join the waitlist to be first to know when it launches.

Question 18

Do you offer free delivery?

Accepted Answer

Yes — free standard delivery on orders over £40. Standard delivery (3–5 working days) is £3.99, and express delivery (1–2 working days) is £6.99.

Question 19

Can I return DashBoo if I'm not happy?

Accepted Answer

Yes. If you are not satisfied with your purchase, please contact us within 14 days of receiving your order. See our Delivery & Returns page for full details.

Frequently asked questions